TERMS & CONDITIONS – CHOCOPICK

  • General Information

This website is operated by Choco Pick SRL, a company duly registered under RNC 13256040-1, with its main location in Santo Domingo, Dominican Republic.

Chocopick is a chocolate factory and store specialized in Dominican cacao, offering interactive chocolate experiences.

⸻

  1. Experience & Workshop

We offer the interactive workshop:

“Make Your Own Chocolate: From Bean to Bar”
• Duration: Approximately 2 hours
• Includes: all materials, expert guidance, and your own handmade chocolate bar
• Location: Chocopick facilities in Santo Domingo

⸻

  1. Bookings & Payments
    • All bookings are processed online through PayPal.
    • Your reservation is confirmed only after full payment is completed.
    • You will receive a confirmation email with your booking details.

⸻

  1. Cancellations & Refunds
    • More than 48 hours in advance: 100% refund
    • Less than 24 hours or no-show: non-refundable
    • If Chocopick cancels: you may reschedule or receive a full refund

⸻

  1. Products & Shipping
    • Products purchased online are available for:
    • Pickup at our Chocopick store, or
    • Shipping, coordinated directly with the client (delivery cost and timing will be provided)
    • Returns are only accepted in case of manufacturing defects, reported at the time of delivery.

⸻

  1. Customer Responsibility
    • Guests are encouraged to arrive on time to enjoy the full experience.
    • Chocopick is not responsible for lost or forgotten personal belongings.

⸻

  1. Acceptance of Terms

By booking or purchasing through our website, you agree to these Terms and Conditions.

    Carrito de compra